Frequently Asked Questions



REGISTERING YOUR BUSINESS

PLACING GIFT CARD ORDERS

  • How do I place a gift card order?

  • Can I order Gift Cards from outside Australia?

  • I am having difficulty placing an order online

CARD TYPES

  • What Type Of Cards Can I Purchase?

  • Is there a minimum/maximum dollar amount that can be loaded on a gift card?

  • Can I create a customised message for my Gift Card Presentation Folder/Carrier?

  • What is the minimum number of Gift Cards required for an order?

PAYMENT

  • What methods of payment can I use?

  • Is it secure to enter my credit card details when ordering Gift Cards online?

  • Will I get an order statement or tax invoice?

  • Can I pay for a gift card with a gift card?

DELIVERY

  • What delivery options are available and how much will delivery cost?

  • Can I nominate another person and/or company to receive my gift card order?

  • When will I receive my gift card order?

  • I have ordered some physical Gift Cards. Can I pick up my order at a nominated The Good Guys Store?

ACTIVATION PROCESS

  • Physical Gift Cards

  • Digital Gift Cards

TERMS AND CONDITIONS

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