Yes. Before you can place an order with The Good Guys Corporate Sales for Gift Cards you will need to register your business contact and company details and create an Account. By registering your details, The Good Guys is able to provide a more efficient service to you and your business. This includes fast and efficient order processing and tracking the status of your gift card. If you are having any difficulty registering, please contact the Corporate Gift Card Team on corporategiftcards@thegoodguys.com.au or 1300 225 564.

Personal business contact and company information details can be updated via our website at at https://corporategiftcard.thegoodguys.com.au or you can contact the Corporate Gift Cards Team on 1300 225 564 or e-mail us at corporategiftcards@thegoodguys.com.au

Safeguarding your personal business contact and company information is important to The Good Guys. The Good Guys takes issues of privacy and security seriously. Our Privacy Policy is available at https://www.thegoodguys.com.au/privacy-policy and outlines how The Good Guys collects, stores, protects and uses your personal business contact and company information.

Once registered with The Good Guys Corporate Gift Cards you can place gift card orders by logging on at https://corporategiftcard.thegoodguys.com.au. If you are having any difficulties placing your gift card order please contact the The Good Guys Corporate Gift Card Team on corporategiftcards@thegoodguys.com.au or 1300 225 564.

You can purchase The Good Guys physical gift cards (printed, plastic cards which will be delivered to you), or in digital form (a printable electronic file accessible via a hyperlink which will be emailed to you). Both forms of The Good Guys gift cards have identical functionality – the only difference is the form in which they are delivered to you.

Yes. The Gift Card Ordering Terms and Conditions (available at corporategiftcard.thegoodguys.com.au) contain important information regarding ordering gift cards from The Good Guys Corporate Sales. These Gift Card Ordering Terms and Conditions are in addition to any terms and conditions that apply to the use of gift cards available through The Good Guys Corporate Gift Card Sales and any specific ordering terms and conditions that apply. Please read the Gift Card Ordering Terms and Conditions before you place an order.

Yes. Gift cards available from The Good Guys Corporate Gift Cards may have a variable load amount. The default minimum load amount is $5 and the maximum load amount is $1,000 per individual gift card. However, The Good Guys Gift Cards can be loaded with a maximum of $5,000 for special requirements, please contact us at corporategiftcards@thegoodguys.com.au

The minimum quantity of gift cards required for an order is one (1). The only additional fees are delivery fees for physical gift cards. The delivery fee applies per order/destination, not per gift card.

Yes. A Tax Invoice is generated at the time you place and submit your order with The Good Guys Corporate Gift Cards. The Tax Invoice is emailed to you via the email address used to place the order.

You can check the status by logging on at corporategiftcard.thegoodguys.com.au and clicking on My Orders or you can contact the The Good Guys Corporate Gift Card Sales Team on corporategiftcards@thegoodguys.com.au or 1300 225 564.

All deliveries of physical gift cards are made by courier to your nominated address. A delivery fee of $9.95 per specified delivery address applies to orders of physical gift cards. Orders for gift cards in digital form will be delivered by emailing a hyperlink to a printable electronic file to your nominated email address. No delivery fees apply for orders of gift cards in digital form.

Yes. You can order your gift cards and nominate any person and/or company to receive the delivery (in the case of physical gift cards) or email (in the case of digital gift cards).

No, unfortunately all physical gift cards ordered online will need to be delivered to your nominated address.

Most orders for physical gift cards will be delivered within 3-6 business days from date of payment, however the actual time for delivery may be longer in respect of any particular order, for a variety of reasons (including the availability of third party service providers involved in the fulfilment of gift card orders and the remoteness of the nominated delivery address for the gift cards). Most orders for digital gift cards will be fulfilled within 3-6 business days from the time of payment, however the actual time for fulfilment may be longer in respect of any particular order for a variety of reasons (including technical difficulties).

You may pay the Purchase Price to The Good Guys by direct deposit. Payment of the total Purchase Price must be made in full in cleared funds before the Gift Cards in the Order will be dispatched.

Physical gift cards are sent inactive. Before a physical gift card can be used the gift card order must be activated using a confidential “Bulk Activation Code”. Once an order is activated, physical gift cards must be treated like cash, as lost or stolen physical gift cards cannot be replaced or refunded. Digital gift cards are delivered by emailing a secure hyperlink to a printable electronic file to your nominated email address. Digital gift cards do not need to be activated before they can be used, so it is important that you ensure that your nominated email address is secure from any unauthorised access – if an unauthorised person does access your nominated email address, they will be able to use the digital gift cards, and no replacements or refunds will be available if this occurs.

Yes, you can create a custom message that is up to 400 characters long (including spaces). The message you create will appear on all gift cards in an order.

Yes. There are gift card terms and conditions which govern the use of The Good Guys Gift Cards (whether in physical or digital form). You can find these gift card terms and conditions at www.thegoodguys.com.au The gift card terms and conditions contain important information that should be read and understood before you order the gift card(s). Please take time to view these gift card terms and conditions.

No. All Gift Cards sold via The Good Guys Corporate do not expire. This includes the proprietary brand The Good Guys Gift Card. Some third-party gift cards may expire. This includes Ultimate Gift Cards (Ultimate Kid Gift Card & Ultimate Home Gift Card) and The Card Network Gift Cards (Home Gift Card & The Gift Card), these are subject to the expiry date stated on the Gift Card. For other terms and conditions in relation to the use of The Good Guys gift cards, please refer to the Gift Card Terms & Conditions link available at www.thegoodguys.com.au or corporategiftcard.thegoodguys.com.au

The Good Guys gift cards can be redeemed at The Good Guys stores across Australia or online at www.thegoodguys.com.au . Please note that some conditions and exclusions may apply (please refer to the gift card terms and conditions viewable at www.thegoodguys.com.au)

No. Once a gift card has been loaded, the card's value cannot be increased.

Once gift cards are activated, they should be treated like cash as lost or stolen gift cards cannot be replaced or refunded.